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FAQs

CAN I BUY INDIVIDUAL BARS RATHER THAN PACKS?

Unfortunately we cannot ship individual bars, however, we do offer a sampler pack which includes 1 of each product for you to try sampler pack.

For individual product purchases please refer to our Stockist page.

WHAT IF IT’S HOT WEATHER?

If the weather is warm we will send your chocolate in insulated protection or with ice packs which should keep it in good shape in most conditions. Please make sure you don’t leave your chocolate somewhere warm (like in the car or outside somewhere) for too long after it is delivered. We recommend that you have your order delivered somewhere like an office - unfortunately we cannot take responsibility for any melting or spoilage.

I DIDN’T RECEIVE MY ORDER…

We do our best to ensure prompt delivery, however, on a few occasions, there may be delays. Please contact us on info@slimsecrets.com.au so that we can follow up and give you an ETA.

DO YOU HAVE A WHOLESALE PRICELIST?

For all wholesale enquires contact us on info@slimsecrets.com.au

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